Privacy Policy



Fresh Lense Media respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.freshlensemedia.com, submit a form, respond to an advertisement, request a quote, schedule a service, or otherwise communicate with us.

1. Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name
  • Email address
  • Phone number
  • Property address or service location
  • Requested photography or listing-media services
  • Preferred appointment information
  • Messages, questions, and other information you submit
  • Billing and transaction information related to services

Payment information may be processed by third-party payment providers. Fresh Lense Media does not necessarily receive or store your complete payment-card information.

We may also automatically collect limited technical information, including:

  • Internet Protocol address
  • Browser and device information
  • Pages visited
  • Referral source
  • Approximate location
  • Website interactions
  • Cookies and similar technologies

2. How We Use Information

Fresh Lense Media may use collected information to:

  • Respond to inquiries and quote requests
  • Contact prospective and current clients
  • Schedule and provide photography services
  • Deliver photographs, floor plans, virtual tours, and other listing media
  • Process payments and maintain transaction records
  • Provide customer service
  • Operate, maintain, and improve our website
  • Measure advertising and website performance
  • Prevent fraud, misuse, or security issues
  • Comply with legal and regulatory obligations

3. Google Ads Lead Forms

Fresh Lense Media may collect contact information through Google Ads lead forms. When you submit a Google lead form, Google processes the submission according to its own privacy policies and sends the information to Fresh Lense Media.

We use this information to respond to your inquiry, provide requested information, prepare a quote, and discuss our services. Submitting a lead form does not require you to purchase a service.

Google’s Privacy Policy is available at:

https://policies.google.com/privacy

4. Calls, Emails, and Text Messages

If you provide your phone number or email address, Fresh Lense Media may contact you regarding your inquiry, quote, booking, scheduled service, or account.

We will send promotional text messages only when permitted by law and when any required consent has been obtained. Consent to receive marketing messages is not a condition of purchasing services. Message and data rates may apply.

You may request that we stop promotional emails or text messages at any time. Reply STOP to an eligible marketing text or use the unsubscribe option included in a promotional email.

5. Cookies and Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, measure traffic, and understand how visitors use the website.

We may use services such as Google Analytics and Google Ads. These services may collect information through cookies, device identifiers, and related technologies to provide analytics, measure advertising results, and improve campaign performance.

You can adjust cookie settings through your browser. You may also use Google’s Analytics opt-out browser add-on:

https://tools.google.com/dlpage/gaoptout

Disabling cookies may affect certain website features.

6. How We Share Information

Fresh Lense Media may share information with service providers that assist us with:

  • Website hosting
  • Online forms and scheduling
  • Client galleries and file delivery
  • Email and business communications
  • Payment processing
  • Analytics and advertising
  • Cloud storage
  • Customer support
  • Professional or legal services

These providers may access information only as necessary to perform services for us or as permitted by their applicable agreements and privacy policies.

We may also disclose information when required by law, legal process, court order, or government request, or when reasonably necessary to protect our rights, clients, property, or safety.

Fresh Lense Media does not sell personal information for money. We do not share mobile contact information with third parties for their independent marketing or promotional purposes.

7. Property Information and Media

When you schedule a service, we may collect the property address, access instructions, appointment details, and other information necessary to complete the assignment.

Photographs, videos, floor plans, virtual tours, and related property media are handled according to our service agreement, licensing terms, and client instructions. Online galleries or delivery links may be provided to the client and other recipients authorized by the client.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to inquiries
  • Provide requested services
  • Maintain business and financial records
  • Resolve disputes
  • Enforce agreements
  • Meet legal, tax, accounting, or regulatory requirements

Retention periods may vary depending on the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

10. Your Choices

You may contact Fresh Lense Media to:

  • Request access to personal information you provided
  • Correct inaccurate information
  • Request deletion of information, subject to legal and business-record requirements
  • Withdraw a communication preference
  • Ask questions about how your information is used

To submit a request, email info@freshlensemedia.com. We may need to verify your identity before completing certain requests.

11. Children’s Privacy

Our website and services are intended for adults seeking real estate photography and property-marketing services. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us, contact us so we can review and delete it where appropriate.

12. Third-Party Websites

Our website may link to third-party websites, booking platforms, social media services, payment processors, or client-gallery platforms. Fresh Lense Media is not responsible for the privacy practices or content of third-party websites. Review their privacy policies before providing information.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Your continued use of the website after an update indicates acknowledgment of the revised policy.

14. Contact Us

For questions or requests concerning this Privacy Policy, contact:

Fresh Lense Media

Central Florida, United States

Email: info@freshlensemedia.com

Phone: 407-371-2108

Website: www.freshlensemedia.com

Effective Date: July 31, 2026

Call : (407) 371-2108

email: info@freshlensemedia.com